Welcome to Community Training Connection for Staff!

This course is NOT approved for CCLD Administrator renewal CEUs. This two‐hour course provides an overview for facility staff of the most common health issues they are likely to encounter in long-term care, including dehydration, UTIs, constipation, incontinence, dysphagia and aspiration, pneumonia, chronic pain, medication use, and issues of the skin, teeth, eyes, cardiovascular system,  and the bones and muscular systems. Read more

This course is NOT approved for CCLD Administrator renewal CEUs. In this course you’ll find basic information about some of the most common illnesses found in residential care settings.  The information found here is intended for general knowledge as well as a guide for training staff for the occurrence of specific infectious diseases.  Read more

This course is NOT approved for CCLD Administrator renewal CEUs. Good communication can improve the way that you operate through life, smoothing your way in your relationships with others. Effective communication can be particularly challenging in residential care.  This course highlights everyday communication skills, cross-cultural communication, and common challenges in communication in residential care. Read more

This course is NOT approved for CCLD Administrator renewal CEUs. In a licensed residential facility, food service is central to daily operations. It involves more than just following rules; it strengthens a resident’s health, dignity, and emotional well-being.  When we exceed these standards, we do more than comply with regulations; we provide essential nutrition and a respectful, home-like environment that helps residents feel truly valued. This course will connect you with the importance of state regulations, safety, and person-centered care.  Read more

This course is NOT approved for CCLD Administrator renewal CEUs. All residents need the chance to express their thoughts and feelings. It is important to remember that because of the dementia, they also need additional time in order to express themselves. Caregivers should speak in simple, direct language. The use of gestures, pictures, verbal cues and written words are also a big help in communicating with residents. As dementia progresses, the person's ability to communicate will be increasingly impaired. It is important for caregivers to recognize their residents' varying abilities to communicate and to find ways to help residents compensate. Read more

This course is NOT approved for CCLD Administrator renewal CEUs. In our ongoing effort to provide the most accurate and up-to-date dementia education, we’ve transformed ‘Dementia: Basics of Care’ into a comprehensive course with two integrated modules—‘Strategies for Support and Success’ and ‘This is Your Brain on Music’—offering students richer insights and practical tools to better support individuals living with dementia. Caring for individuals with dementia requires empathy, patience, and an understanding of their unique needs. This course covers the progression of dementia, person-centered care, effective communication, and practical techniques such as the “Best Friends Approach” and the “Validation Method.” It also explores the growing evidence behind the use of music in dementia care—showing how music can improve mood, reduce agitation, support social interaction and cognitive function, and enhance quality of life, even in later stages. Together, these strategies help create supportive environments, promote independence, and strengthen daily care practices. Read more