Welcome to Community Training Connection for Staff!

This course explains the basics of bipolar disorder including symptoms, diagnosis, and treatment. It also discusses how the disorder affects sufferers’ lives and some controversial aspects of the disease. Read more

This two‐hour course provides an overview for facility staff of the most common health issues they are likely to encounter in long-term care, including dehydration, UTIs, constipation, incontinence, dysphagia and aspiration, pneumonia, chronic pain, medication use, and issues of the skin, teeth, eyes, cardiovascular system,  and the bones and muscular systems. Read more

In this course you’ll find basic information about some of the most common illnesses found in residential care settings.  The information found here is intended for general knowledge as well as a guide for training staff for the occurrence of specific infectious diseases.  Read more

Good communication can improve the way that you operate through life, smoothing your way in your relationships with others. Effective communication can be particularly challenging in residential care.  This course highlights everyday communication skills, cross-cultural communication, and common challenges in communication in residential care. Read more

ARF #066-0343-34282, RCFE #066-0349-34283 Do you ever wonder why individuals with dementia do the strange things they do? This course instructs the user on how to use a Functional Behavior Assessment and a Positive Behavior Approach to address some of the problem behaviors that result from changes in the brain related to dementia. By approaching all behavior as communication, we are able to listen to what a resident may be trying to tell us, discover the reasons behind their behavior, and take steps to meet the needs or concerns behind it. Read more

All residents need the chance to express their thoughts and feelings. It is important to remember that because of the dementia, they also need additional time in order to express themselves. Caregivers should speak in simple, direct language. The use of gestures, pictures, verbal cues and written words are also a big help in communicating with residents. As dementia progresses, the person's ability to communicate will be increasingly impaired. It is important for caregivers to recognize their residents' varying abilities to communicate and to find ways to help residents compensate. Read more